Shipping & Returns

Shipping/Return Policies DOES NOT ship to countries outside of the United States at this time.

ALL SALES PROCESSING GOES THROUGH PAYPAL VIA PARENT COMPANY, MYSTORIESANDPOEMS.COM {MSAP} takes extra care to ensure products shipped to its customers meet the highest standards available in order to ensure customer satisfaction with MSAP goods. With this criteria in mind, however, MSAP invites customers to return goods for which they are not completely satisfied at the customers’ expense should the need arise within seven days of merchandise shipment dates. Shipment dates shall be known as postal dates adhered to customer merchandise packaging, and shipment certificates purchased by MSAP in relation to particular orders. Merchandise dates shall be known as postal dates adhered to packaging and/or certificates purchased by customers returning merchandise to MSAP. In cases where certificates are used to evidence merchandise return dates, customers will make certificate information available to MSAP via shippers website whenever mailing dates are not marked clearly on return merchandise packaging by shipping companies. In furtherance, whenever customers conclude that returning their purchases cannot be avoided, MSAP will issue refunds to said customers’ PayPal accounts following MSAP’s receipt of returned goods in their original sell-able packaging with the inclusion of all original parts in a condition that matches the condition in which MSAP shipped them. If packages are so damaged that MSAP will need to reduce the price of said merchandise in order to attempt a future sale of that merchandise, thirty percent of the original sale price of that merchandise will be deducted from the returning customer’s PayPal refund. If parts are missing, or if damage has occurred to the merchandise, MSAP will deduct fifty percent from the PayPal refund.

Goods purchased with requests to ship to addresses other than individual buyer addresses will be accompanied by tracking numbers as with all other shipments from this site. With that said, however, MSAP/ is NOT responsible for loss of items shipped to addresses that differ from customer PayPal addresses. This policy has been adopted with PayPal refund standards in mind. MSAP/ArtByMareena offers insurance for purchases at buyer requests. Buyers must contact requesting insurance fees for said purchases. Alternatively, requests may be forwarded to


Customers should note that from time to time, at its sole discretion, MSAP may reuse shipping materials to ship goods purchased from this website. Reusing boxes helps to keep shipping costs as low as reasonably possible and, most importantly, it is MSAP’s way of saving trees which, of course, is good for our planet.

As stated above, MyStoriesAndPoems takes every effort to ensure shopping satisfaction at this website. MSAP also appreciates its customers’ understanding with its strict adherence to this refund policy.

Thank you.


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